Privacy Policy

1. Information We Collect

1.1 Local Data (Stays on Your Computer)

The following data is processed and stored locally on your device and never sent to our servers:

• File paths and application shortcuts for search indexing
• Clipboard history and content
• Text snippets and custom commands
• Workflow configurations and automation scripts
• Usage patterns and search history
• Application preferences and settings

1.2 Minimal Data We Process

We only collect the minimum data necessary for AI features and service operation:

• AI Queries: Text you send to our AI assistant (processed securely and not stored)
• Authentication Data: Email address and profile information from Google Firebase
• Usage Analytics: Anonymous feature usage and performance metrics
• Error Reports: Crash logs and error information (anonymized)
• Payment Information: Processed by Stripe (we don't store payment details)

2. How We Use Your Information

2.1 AI Processing

• AI queries are sent to our secure backend for processing
• Queries are processed in real-time and not stored permanently
• We may temporarily cache responses for performance (automatically deleted)
• No personal information is included in AI processing beyond your query text

2.2 Service Operation

• Authentication data to verify your account and sync preferences
• Usage analytics to improve features and performance
• Error reports to fix bugs and improve stability
• Payment processing for Pro subscriptions

3. Data Sharing and Third Parties

3.1 Authentication: Google Firebase

• We use Google Firebase for secure authentication
• Firebase handles your login credentials and profile information
• Subject to Google's Privacy Policy and Firebase Terms
• We only receive your email address and basic profile data

3.2 Payments: Stripe

• All payment processing is handled by Stripe
• We don't store your credit card or payment information
• Stripe is PCI DSS compliant and highly secure
• Subject to Stripe's Privacy Policy and Terms of Service

3.3 AI Services

• AI queries are processed by our secure AI backend
• We may use third-party AI services (OpenAI, Anthropic) with strict data handling agreements
• Your queries are not used to train AI models
• All AI processing is encrypted in transit

4. Data Security

4.1 Local Security

• Local data is stored securely on your device
• Sensitive data is encrypted at rest when possible
• You control access through Windows user permissions

4.2 Transmission Security

• All data transmission uses HTTPS/TLS encryption
• AI queries are encrypted in transit
• Authentication tokens are securely managed

5. Your Rights and Choices

5.1 Data Control

• Local Data: You have complete control over your local data
• AI Features: You can disable AI features to prevent any queries being sent
• Analytics: You can opt out of usage analytics in settings
• Account Deletion: You can delete your account and associated data

5.2 Data Portability

• Export your settings and configurations
• Backup and restore your local data
• Transfer your data between devices

6. Data Retention

• Local Data: Retained until you delete it or uninstall the app
• AI Queries: Not permanently stored (processed and discarded)
• Account Data: Retained while your account is active
• Analytics: Aggregated data retained for up to 2 years
• Error Logs: Automatically deleted after 90 days

7. Children's Privacy

AskDesk is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

8. International Data Transfers

Your data may be processed in countries other than your own. We ensure appropriate safeguards are in place for international data transfers, including:

• Standard contractual clauses with service providers
• Adequate data protection measures
• Compliance with applicable data protection laws

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending an email notification (if you have an account)
• Displaying a notice in the application

10. Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us: