Terms of Service

1. Acceptance of Terms

By downloading, installing, or using AskDesk, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, do not use our service.

2. Service Description

2.1 AskDesk Application

AskDesk is a local-first productivity launcher for Windows that provides:

• File and application search and launch capabilities
• Text snippets and clipboard management
• Workflow automation and custom commands
• AI-powered assistance (requires internet connection)
• Window management and productivity tools

2.2 Local-First Architecture

AskDesk operates primarily on your local machine. Most features work offline, with only AI features requiring minimal data transmission to our secure backend for processing.

3. Company Information

4. User Accounts and Authentication

4.1 Account Creation

• Account creation is handled through Google Firebase authentication
• You must provide accurate and complete information
• You are responsible for maintaining account security
• One account per person; sharing accounts is prohibited

4.2 Account Responsibilities

• Keep your login credentials secure and confidential
• Notify us immediately of any unauthorized access
• You are responsible for all activities under your account
• Do not use another person's account

5. Subscription and Payments

5.1 Free and Pro Versions

• Free Version: Core features available at no cost
• Pro Version: Advanced features require paid subscription
• Pricing and features are clearly displayed on our website
• Free trial periods may be offered for Pro features

5.2 Payment Processing

• All payments are processed securely through Stripe
• We do not store your payment information
• Subscription fees are billed in advance
• Prices include applicable taxes where required

5.3 Billing and Renewals

• Subscriptions automatically renew unless cancelled
• You can cancel your subscription at any time through your account
• Cancellation takes effect at the end of the current billing period
• You retain access to Pro features until subscription expires

5.4 Refunds and Chargebacks

6. Acceptable Use

6.1 Permitted Use

• Use AskDesk for personal or commercial productivity purposes
• Install on multiple devices you own or control
• Customize and configure the application for your needs
• Use AI features for legitimate assistance and automation

6.2 Prohibited Use

You may not:

• Reverse engineer, decompile, or disassemble the software
• Use the service for illegal or harmful activities
• Attempt to gain unauthorized access to our systems
• Share your account credentials with others
• Use AI features to generate harmful, offensive, or illegal content
• Overload our servers with excessive requests
• Violate any applicable laws or regulations

7. Intellectual Property

7.1 Our Rights

• AskDesk software and related technology are owned by Remote Skills Ltd
• All trademarks, logos, and brand names are our property
• This license does not grant you ownership rights

7.2 Your Rights

• You retain ownership of your data and content
• Your local configurations and customizations remain yours
• You grant us limited rights to process data for service provision

8. Data and Privacy

8.1 Local-First Approach

• Your personal data remains on your local device
• We only process minimal data necessary for AI features
• Detailed information in our Privacy Policy

8.2 AI Processing

• AI queries are sent to our secure backend for processing
• Queries are not stored permanently or used for training
• You can disable AI features to prevent data transmission

9. Service Availability

9.1 Local Features

• Core features work offline and are available 24/7
• No internet connection required for basic functionality
• Local data is always accessible

9.2 Online Features

• AI features require internet connection
• We strive for 99.9% uptime for online services
• Scheduled maintenance will be announced in advance
• Emergency maintenance may occur without notice

10. Disclaimers and Limitations

10.1 Service Disclaimer

AskDesk is provided "as is" without warranties of any kind. We do not guarantee that the service will be uninterrupted, error-free, or meet your specific requirements.

10.2 AI Content Disclaimer

10.3 Limitation of Liability

Remote Skills Ltd's liability is limited to the amount you paid for the service in the 12 months preceding the claim. We are not liable for indirect, incidental, or consequential damages.

11. Termination

11.1 By You

• You may stop using AskDesk at any time
• Cancel your subscription through your account settings
• Delete your account and associated data
• Uninstall the application from your devices

11.2 By Us

• We may terminate accounts for violations of these terms
• We may discontinue the service with 30 days notice
• Immediate termination for serious violations or illegal activity

12. Updates and Changes

12.1 Software Updates

• We may release updates to improve features and security
• Some updates may be automatically installed
• Major updates will be announced to users

12.2 Terms Updates

• We may update these terms from time to time
• Material changes will be communicated to users
• Continued use constitutes acceptance of updated terms

13. Governing Law

These terms are governed by the laws of the jurisdiction where Remote Skills Ltd is incorporated. Disputes will be resolved through binding arbitration or in courts of competent jurisdiction.

14. Contact Information

If you have questions about these Terms of Service, please contact us: